Effective Date: 27/11/2025
At Elektrikhive 24 Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, forms, and services.
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What Information We Collect
We may collect the following types of personal data:
- Name, email address, and phone number
- Job role or skills such as mixologist, cloakroom, or event staff
- Client company and venue details
- Availability and shift preferences
- Invoicing and payment information
- Communications via WhatsApp, email, or web forms
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How We Use Your Data
We use your personal data to:
- Book and manage staffing shifts
- Communicate with you about upcoming work or event details
- Generate invoices and manage payments
- Improve service delivery and maintain accurate operational records
- Comply with legal and regulatory obligations
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GDPR Lawful Basis for Processing
Under the GDPR, we process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:
Contractual necessity: processing is necessary to fulfil contracts, such as booking shifts, managing payments, and providing services.
Legal obligation: processing is necessary to comply with laws, including tax and employment regulations.
Legitimate interests: processing is necessary for our legitimate business purposes, such as improving services, managing communications, and maintaining operational records, provided this does not override your rights and freedoms.
Consent: where required, we collect explicit consent from individuals:
Staff: via their onboarding forms when they join Elektrikhive 24 Ltd
Clients: via their client contracts before we provide services
Consent can be withdrawn at any time, and doing so will not affect processing necessary for contractual or legal purposes.
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Data Security and Access
All personal data you provide is:
- Encrypted in transit and at rest using industry-standard security measures
- Accessible only to authorised personnel within Elektrikhive 24 Ltd
We maintain strict internal controls to ensure your data is not exposed, leaked, or misused.
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Third-Party Services
We use trusted third-party service providers to operate our business, including tools such as Google Sheets, Formaloo, and WhatsApp integrations. These providers process data only on our behalf and are subject to confidentiality and data protection obligations.
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Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request corrections or updates to your data
- Request deletion of your data (subject to any contractual or legal requirements)
- Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at info@elektrikhive24.com.
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Cookies and Tracking
We may use cookies or analytics tools to understand how visitors use our website and to improve user experience. By using our website, you consent to this use. You can manage or disable cookies through your browser settings.
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Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page, and significant changes may be communicated directly.
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Contact Us
For questions, data requests, or privacy concerns, please contact:
Elektrikhive 24 Ltd
📧 info@elektrikhive24.com
📍 London, United Kingdom