Effective Date: 27/11/2025

At Elektrikhive 24 Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, forms, and services.

What Information We Collect

We may collect the following types of personal data:

How We Use Your Data

We use your personal data to:

GDPR Lawful Basis for Processing

Under the GDPR, we process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:

Contractual necessity: processing is necessary to fulfil contracts, such as booking shifts, managing payments, and providing services.
Legal obligation: processing is necessary to comply with laws, including tax and employment regulations.
Legitimate interests: processing is necessary for our legitimate business purposes, such as improving services, managing communications, and maintaining operational records, provided this does not override your rights and freedoms.
Consent: where required, we collect explicit consent from individuals:

Staff: via their onboarding forms when they join Elektrikhive 24 Ltd
Clients: via their client contracts before we provide services

Consent can be withdrawn at any time, and doing so will not affect processing necessary for contractual or legal purposes.

Data Security and Access

All personal data you provide is:

We maintain strict internal controls to ensure your data is not exposed, leaked, or misused.

Third-Party Services

We use trusted third-party service providers to operate our business, including tools such as Google Sheets, Formaloo, and WhatsApp integrations. These providers process data only on our behalf and are subject to confidentiality and data protection obligations.

Your Rights

You have the right to:

To exercise these rights, please contact us at info@elektrikhive24.com.

Cookies and Tracking

We may use cookies or analytics tools to understand how visitors use our website and to improve user experience. By using our website, you consent to this use. You can manage or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page, and significant changes may be communicated directly.

Contact Us

For questions, data requests, or privacy concerns, please contact:

Elektrikhive 24 Ltd
📧 info@elektrikhive24.com
📍 London, United Kingdom